Spirit Super awarded AAA rating by Rainmaker
Spirit Super has been recognised once again for outstanding value and service after being awarded a AAA rating by independent market researcher Rainmaker.
AAA ratings are awarded to super funds that pass comprehensive benchmarks and best practice measures across investment performance, fees, insurance, operations, and extra services.
Spirit Super appeared three times on Rainmaker's Quality Rating list, with both our pension and super products being named amongst the best offerings in the country.
Spirit Super CEO Jason Murray said the rating was a sure sign Spirit Super is doing right by its members.
"Awards and recognition aren’t our focus — that’s our members and their retirement outcomes — but they're a great way to measure performance and customer satisfaction. So, we're delighted that we’re delivering members the exceptional service and value they deserve."
The rating is the latest in a long line of accolades Spirit Super has won since launching the merged fund in early 2021.
Late last year, our contact centre was named Most Consistent for CX (customer experience) for 2021 by customer experience experts CSBA.
More recently, our Pension and MySuper super products received a 5 Star rating from the Heron Partnership and a 5 Apple Highest Quality Fund rating from data analyst firm Chant West.
We also received a 2022 Platinum rating by super experts SuperRatings for being a "Best Value for Money Fund" for our Pension and MySuper offerings and were a finalist in their prestigious Pension of the Year award.
Jason said our recent successes are especially pleasing given we just celebrated our first official birthday as Spirit Super.
"When we became Spirit Super, we put enormous work into ensuring our transition was as smooth and painless as possible for members and to deliver on our promise to keep getting better and providing outstanding results. I'm proud to say we've managed to achieve both."
"Our job now is to continue building on this success and finding new and exciting ways to keep getting better. Our members work hard for their super, and it’s our job to make sure that their super is working hard for them and their retirement."