Whistleblower policy

Spirit Super is committed to preventing losses caused by unethical, illegal and irresponsible acts.

We’ve adopted a Whistleblower policy that encourages, protects and supports the responsible reporting of incidents of fraud, corrupt conduct, questionable accounting or auditing matters and serious adverse behaviour from all potential sources of such information and particularly from sources internal to Spirit Super.

Spirit Super uses an independent company, Your Call which enables you to report any incidents securely, anonymously and confidentially.

Anyone (including a Spirit Super member, employer, employee or a third-party service provider) who has an honest belief based on reasonable grounds that an illegal or corrupt act or any other improper conduct may have occurred in relation to Spirit Super, may disclose that concern to Your Call. Your disclosure to Your Call will be treated with utmost confidentiality.

Contact Your Call

Website:
www.yourcall.com.au/report
Select ‘Make a report’, follow the prompts and enter the Spirit Super unique identifier code Spirit.

Phone:
Your Call. 1300 790 228 9am-Midnight, Monday-Friday (AEST excluding public holidays).

Your Call does NOT have telephone number identification for inbound or outbound telephone calls. Where anonymity is desired, Your Call will provide you with a code and security password for the purposes of any further contact and/or feedback.

Email:
[email protected]
You may choose to use a hotmail or gmail account.

Post:
Spirit Super
C/o Your Call D.M.S.
Locked Mail Bag 7777
Malvern VIC 3144

Any disclosure you make (whether by web, phone, email or post) will be reviewed by Your Call D.M.S. and a report will be provided to Spirit Super Executive Management.

Whistleblower rights, protections and practical support

We’re committed to providing the required protections and support to eligible whistleblowers. To do so, the trustee has adopted a Whistleblower policy that encourages, protects and supports the responsible reporting of incidents of fraud, corrupt conduct, questionable accounting or auditing matters and serious adverse behaviour from all potential sources of such information and particularly from sources internal to Spirit Super. This policy outlines the types of disclosures that qualify for protection under the law as well as the processes the trustee has in place.

An eligible whistleblower has the right to an expectation of anonymity and to not fear reprisal after making a protected disclosure.

Details of the rights of eligible whistleblowers are explained throughout the Whistleblower policy; however, in addition to the minimum requirements, the trustee is committed to providing any eligible whistleblower and any implicated staff member (or their families) support during the course of, or following the verdict of, an investigation.

All staff (and their families) or any eligible whistleblower is able to access support through the trustee’s Employee Assistance Program (EAP). Use of the system is on a confidential basis. Our EAP is provided by Assure Programs. See their contact details below.

Assure Programs

If you’re feeling overwhelmed, stressed or want general advice on how to deal with a certain situation and need to talk, contact the Assure Programs Support Team. There’s no charge for this service as a Spirit Super member.

Phone: 1800 808 374

Website: assureprograms.com.au

Email: [email protected]